Team Valley Service & MOT Centre providing Vehicle Services in Gateshead
Team Valley Service & MOT Centre in Gateshead is the largest independent garage and workshop in the North East, dedicated to offering customers a genuine alternative to expensive main dealers in Gateshead, Newcastle and all over the north east of England.
Our 13,000 sq ft workshop is clean, modern and fully equipped with dealer diagnostics and state of the art tooling, and all our technicians are dealer-trained and committed to the very highest standards of workmanship. We work on all makes and models of car and light commercial van, specialising in Land Rover models.
RAC Approved
Team Valley Service & MOT Centre are proud to be an RAC-approved independent garage.
This highly respected network exists to help vehicle owners find reputable, high quality garages, using quality approved parts, employing fully qualified technicians, and offering exceptional customer service to customers from all over the North East.
Payment Assist
Team Valley Service & MOT Centre in Gateshead are delighted to be able to offer Payment Assist as a way to spread the cost of larger bills over 4 months, completely interest-free.
25% of the total bill amount must be paid when you collect your vehicle as a deposit to take out the payment plan. We then complete a short, online form with you submitting your personal details and the remaining 75% can be split across the following three months.
What our customers think...
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We are always looking for ways to improve the quality and range of services that we provide to our customers. As you will have seen from our social media posts, we Service, Repair and MOT a large range of different Makes/ Types of vehicles.
Almost all Motoring Organisations are commenting on how many vehicles are currently being stolen in the UK, this year and previous years. For this reason we are now offering our clients a new "Vehicle Immobiliser Service" using CAN-PHANTOM's impressive immobilisation system.
See the benefits of this system in our video below. For further information or to book a fitting, call Gary on 0191 432 8869.
As an introductory offer we are offering to fit this brilliant system for £399! Price is valid until 30th June 2022, so don't lose out, enquire today!
#cartheft #canphantom #peaceofmind
A special thanks to Duo Media UK for their amazing video production. Should you require a Professional Video for your company contact James on 07817 512 234.
No job is too big or too small!
Timing Chain replacement on a Range Rover Velar
Comment on Facebook 388968466579894
What they like to do
No matter what the issue is with your vehicle, no job is too big or too small...
Beautiful sunny day here today.
Commercial Vehicle recovered for a new, replacement turbo.
Comment on Facebook Beautiful sunny day ...
Good service thanks
Service Advisor Required!
Do you want to:
Be part of a thriving growing business?
Benefit from top rates of pay?
Receive a generous holiday package.
Work in a clean modern, heated environment?
Did you answer YES to most of the above?
Then Team Valley MOT is the company for you!
Based on the Team Valley, we are a family run business with a passion for customer service where we know that well-looked after, motivated people are central to delivering a great customer experience, and therefore, as a new member of our team, you’ll receive the same level of care as our customers do, with great pay, holiday package, and benefits to match.
As you would expect with a 5* garage, we have a great culture - our front of house and workshop teams work together like a well-oiled machine, to ensure we deliver a fantastic customer experience and an enjoyable work-life balance.
Duties include:
You will be the first contact for the customer as they enter the business.
Pro-actively contact customers to update them on progress of work whilst their vehicle is in our workshop.
You can effectively sell products and services.
Be comfortable making customer bookings, proactively calling customers when their vehicle is due MOT and servicing.
Communicating with the workshop and the customer to ascertain the level of work required and get authorisation.
To make the customer’s experience as enjoyable as possible, whilst providing the very highest level of customer service.
Notify customers promptly of completion of work.
Job card creation and invoicing.
Handle customers and complaints, calmly and politely.
Accurately use and record vehicle/customer information onto our Management System.
Candidates must be computer literate.
Our requirements for you?
You will have a real passion for delivering a first-class customer experience.
You will have excellent communication skills and the ability to build rapport easily and be able to explain technical information in a way that is easily understood by the customer.
Enthusiasm and the constant want to improve your skills.
A positive/can do attitude.
Have the passion and ability to deliver an outstanding guest experience.
Commitment to high-quality.
Full UK Driving licence with no major endorsements would be an advantage.
So, with all the above in mind what are you waiting for?
Don’t risk missing out on this rare opportunity….......to APPLY NOW Simply, email me your CV now to [email protected] and don’t forget to include a covering letter outlining why you think you’d be a good fit for our team.
Or call 0191 4328869 and ask to speak to Marvin.
Successful applicants will be invited to start our interview process.
This is a permanent full-time position week days Monday to Friday 08:00am till 18:00pm with the occasional Saturday.
Looking for something exciting to do over the next few weeks?
The Goodwood Festival of Speed this year will celebrate BMW M, including with its central sculpture.
The overarching theme for 2022 is 'The Innovators – Masterminds of Motorsport', focusing on the technical innovations that have shaped motor racing over the decades.
The event will run from Thursday 23 June to Sunday 26 June (having taken place in July for the past few years), with the newest models, technology and innovation on display.
Two new events will also begin at Goodwood this year, with dog-themed Goodwoof taking place from 28 to 29 May and cycling-focused Eroica Britannia from 6 August to 7 August.
Tickets for the Festival of Speed can be purchased through the goodwood.com website or by calling the ticket office on 01243 755055.
Thanks to Autocar for the info, you can see more info on their site here:
www.autocar.co.uk/car-news/motor-shows-goodwood-festival-of-speed/goodwood-festival-speed-central...
Just a gentle reminder of some of the excellent services we provide to our clients.
We hope everyone is enjoying the good weather over the Bank Holiday Weekend.
One of the vehicles in today. We're currently working on a Range Rover Sport to replace the damaged turbos. Something we're very familiar with and have a lot of experience of dealing with.
If you have issues with your Range Rover, or any Land Rover for that matter give us a call on 0191 432 8869.
Have a great Bank Holiday.
We are always on the look out to provide a better and more comprehensive service to our clients.
We are delighted to be able to offer you this amazing Brake upgrade kit which consists on New Callipers, Brake Discs and Brake Pads.
These are fitted to the new Landrover Defender 2020.
The Callipers themselves can be a bespoke colour to suit your vehicle.
To find out more about this exciting service call us on 0191 432 8869.
A special mention to KTD NE LTD for fitting the new Sortimo SR5 Racking in the rear, it looks fantastic.
#landroverdefender #landrover #brakes #ktdne
Turning a nightmare into a dream! The clutch on one of our client's Camper Vans has gone and they were due to go on holiday.
We'll have them on their way tomorrow! That's why, when we say " we are here for you", we really mean it.
#campervan #campervanlife #holiday
Comment on Facebook 374886807988060
We can’t thank the wonderful team at Team Valley Mot for saving our Holiday. The Customer service is exemplary. We were reassured and made to feel special, especially when our well planned and detailed holiday was put in jeopardy. They really were there for us. Can’t recommend them highly enough. Thank you.
Whatever the Make/ Model of your High Performance Vehicle, we can help you with Servicing, Repairs & MOT.
Today we have a beautiful Jaguar F-Type in the Workshop for a New Timing Chain.
Find Us
Team Valley Service & MOT Centre
17 Octavian Way
Gateshead
Tyne & Wear
NE11 0HZ
0191 432 8869
Opening Times
- Monday 08:00 - 18:00
- Tuesday 08:00 - 18:00
- Wednesday 08:00 - 18:00
- Thursday 08:00 - 18:00
- Friday 08:00 - 18:00
- Saturday Closed
- Sunday Closed
© Team Valley Service & MOT Centre - 2022
